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1. Collection of personal information

We collect certain personal information when you use our site or make a purchase, including:

When placing an order:

  • First and last name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (securely processed via Shopify)

When subscribing to the newsletter:

  • Email address
  • (Optional) first or last name

We may also automatically collect certain information:

  • IP address
  • Navigation data (pages visited, time spent, etc.)
  • Cookies and similar technologies

2. Use of information

The information collected is used to:

  • Process and deliver your orders
  • Communicate with you (confirmation, tracking, customer service)
  • Send newsletters and promotional offers (if you are subscribed)
  • Improve our site and user experience
  • Prevent fraud and secure transactions

3. Sharing of information

We may share your data with third parties only when necessary:

  • Shopify (store hosting and payment processing)
  • Payment providers (e.g., Shopify Payments, Stripe, etc.)
  • Delivery services
  • Marketing tools (e.g., email marketing)

These third parties use your data only within the scope of their services.

4. Cookies and similar technologies

Our site uses cookies to:

  • Improve your experience
  • Analyze traffic
  • Personalize content

You can refuse cookies via your browser.

5. Data retention

Your data is retained as long as necessary to:

  • Provide our services
  • Comply with our legal obligations
  • Resolve disputes

6. Security

We implement appropriate security measures to protect your information, notably through Shopify's secure systems.

7. Your rights (Canada – PIPEDA)

In accordance with Canadian laws, you have the right to:

  • Access your personal data
  • Request their correction
  • Request their deletion (in certain cases)
  • Withdraw your consent

8. Newsletter and unsubscription

You can unsubscribe at any time by clicking on the link in our emails.

9. Modifications

We reserve the right to modify this policy at any time. Changes will be published on this page.

10. Contact

For any questions regarding this policy:

📧 Email: diane@balit.com
📍 Company: Diane Balit